American Education Services: I have called several times to try to talk to s...
GetHuman用户~Amy来自November 6th, 2017的American Education Services条客户评论
~Amy案的背景
GetHuman：~Amy-您能告诉我们其他American Education Services个客户何时提起诉讼吗？
~Amy：Yup。在October 28th上是afternoon。
GetHuman：您是否接触到American Education Services，如果可以，怎么做？
GetHuman：这些常见的American Education Services客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Amy 常见 American Education Services 问题的列表）
~Amy：“ Update account information”是我尝试使用to call的原因。
~Amy对American Education Services客户服务的评价
GetHuman：那么，您如何总结GetHuman的American Education Services客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Amy：I have called several times to try to talk to someone about lowering payments due to the fact that I am unemployed. After talking to SIX different people they finally figured out a "Good Faith" plan for me. I said o.k. I can make the payment now. This rep. couldn't take the payment so they transfered me to an automated pay service. Alright well I entered my info and paid. Done right? Nope called * times the next day. Called them back and they said I didn't pay enough. I said I was on the good faith plan and I was paying a less amount. Well you can't pay that on the automated payment. Well ****..why did they transfer me to that if I couldn't pay through that. FINALLY an hour later they transfered me to the correct person to pay the good faith payment too. I ended up having to pay AGAIN. Ugh!!
GetHuman：让我们量化一下您与American Education Services联系的经验。在1到5的范围内，如何轻松解决American Education Services问题？
~Amy：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Amy：在沟通方面，我会给他们五分之三的four。
GetHuman：American Education Services快速有效地解决问题的能力又如何呢？
~Amy：为此，我要说出五分之二的five。
GetHuman：最后-对其他American Education Services客户有何建议？
~Amy：在一天中的早些时候或深夜给他们打电话。不要忘记American Education Services可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Amy在October 28th, 2017发生的American Education Services客户服务问题中得到了一些有用的反馈和措辞。