American Airlines: Tried booking flights on line and swear I did i...
GetHuman用户~pgood来自November 27th, 2017的American Airlines条客户评论
~pgood案的背景
GetHuman:~pgood-您能告诉我们其他American Airlines个客户何时提起诉讼吗?
~pgood:Yup。在November 21st上是evening。
GetHuman:您是否接触到American Airlines,如果可以,怎么做?
GetHuman:这些常见的American Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~pgood 常见 American Airlines 问题的列表)
~pgood:“ Flight Inquiry”是我尝试使用to call的原因。
~pgood对American Airlines客户服务的评价
GetHuman:那么,您如何总结GetHuman的American Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~pgood:Tried booking flights on line and swear I did it on my correct dates... Confirmation showed wrong dates and couldn't get through to anyone to change flights without more than a $****.** change! Turns out if flight you pick on dates you want is sold out it doesn't tell you that on website it just moves your dates!!!! Grr!!! Then calling all night and day to customer reservations and if they have heavy call volume them just tell you to call back and hang up!!!! * days, a lot of frustration and no real choice for resolution I had to spend more $ ! That's what I get for flying FIRST class on American Airlines!!!
GetHuman:让我们量化一下您与American Airlines联系的经验。在1到5的范围内,如何轻松解决American Airlines问题?
~pgood:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~pgood:在沟通方面,我会给他们五分之三的one。
GetHuman:American Airlines快速有效地解决问题的能力又如何呢?
~pgood:为此,我要说出五分之二的one。
GetHuman:最后-对其他American Airlines客户有何建议?
~pgood:在一天中的早些时候或深夜给他们打电话。不要忘记American Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~pgood在November 21st, 2017发生的American Airlines客户服务问题中得到了一些有用的反馈和措辞。