American Airlines: If an adult uses miles and pays for a child...

GetHuman用户~havajsky来自November 25th, 2017的American Airlines条客户评论

~havajsky案的背景

GetHuman:~havajsky-您能告诉我们其他American Airlines个客户何时提起诉讼吗?
~havajsky:Yup。在November 20th上是afternoon。
GetHuman:您是否接触到American Airlines,如果可以,怎么做?
~havajsky:我使用了我在GetHuman American Airlines客户电话号码页面上找到的800-433-7300号码:American Airlines客户服务电话号码
GetHuman:这些常见的American Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~havajsky 常见 American Airlines 问题的列表)
~havajsky:“ Flight Inquiry”是我尝试使用to call的原因。

~havajsky对American Airlines客户服务的评价

GetHuman:那么,您如何总结GetHuman的American Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~havajsky:If an adult uses miles and pays for a child (* expensive), aa site won't allow you to book the child, as there is no "accompanying adult", so you have to call AAdvantage to arrange for that and that costs $**. The supervisor will waive the charge, but you have to know it and ask for it. What a scam! I tried to book * flight on miles, their site would charge me too many miles, I had to call * times till I got a knowledgable agent and then got the correct * of miles! Their site is an abomination... Just keep calling aadvantage till you get a good agent, make them to find the right flights, hang up and then try to book yourself online. If that won't work, call again, ask for supervisor, explain your woes and get the $** canceled. If you book within ** days, it's *$** (small print). Book miles months ahead and*or be very flexible, They make only very few seats available for "AASaver" to get your miles (and these go fast). What a disservice to the AA brand!
GetHuman:让我们量化一下您与American Airlines联系的经验。在1到5的范围内,如何轻松解决American Airlines问题?
~havajsky:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~havajsky:在沟通方面,我会给他们五分之三的four。
GetHuman:American Airlines快速有效地解决问题的能力又如何呢?
~havajsky:为此,我要说出五分之二的five。
GetHuman:最后-对其他American Airlines客户有何建议?
~havajsky:在一天中的早些时候或深夜给他们打电话。不要忘记American Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~havajsky在November 20th, 2017发生的American Airlines客户服务问题中得到了一些有用的反馈和措辞。

American Airlines

1.91 of 5 stars | 744条评论

~havajsky的American Airlines评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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