American Airlines Baggage: * days ago, I was forced to gate check my bag o...

GetHuman用户~JiMollie 来自November 26th, 2017的American Airlines Baggage条客户评论

~JiMollie 案的背景

GetHuman:~JiMollie -您能告诉我们其他American Airlines Baggage个客户何时提起诉讼吗?
~JiMollie :Yeah。在November 19th上是morning。
GetHuman:您是否接触到American Airlines Baggage,如果可以,怎么做?
~JiMollie :我使用在GetHuman American Airlines Baggage客户服务联系信息页面上找到的help page:联系American Airlines Baggage客户服务
GetHuman:这些常见的American Airlines Baggage客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~JiMollie 常见 American Airlines Baggage 问题的列表)
~JiMollie :“ Make a booking”是我尝试使用to contact的原因。

~JiMollie 对American Airlines Baggage客户服务的评价

GetHuman:那么,您如何总结GetHuman的American Airlines Baggage客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~JiMollie :* days ago, I was forced to gate check my bag on American Airlines from ORD to LAX. I was in Zone * and no overhead space was available. Well, my bag went on the AA flight to LGA and I went to LAX. That was day * of * when I lost my bag. I'm not sure how many of you have traveled without your bag but it is not a pleasant experience. I was able to purchase toiletries and under-garments thanks to my company. But the inconvenience and expense this caused both me and NJA was beyond reproach! American Airlines lost bag system is simply put, a bureaucratic nightmare. It is difficult to talk to anyone, the AA.com*bagstatus is never updated (my bag is still in LAX according to it), and every time I called, my call would be returned in *-* hours. Well, * days later, my bag showed up at my house! Just in time to go out tomorrow! Feel free to share this with all your contacts. The treatment I received from AA was in my opinion, the poorest example of customer service I have ever experienced in
GetHuman:让我们量化一下您与American Airlines Baggage联系的经验。在1到5的范围内,如何轻松解决American Airlines Baggage问题?
~JiMollie :为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~JiMollie :在沟通方面,我会给他们五分之三的five。
GetHuman:American Airlines Baggage快速有效地解决问题的能力又如何呢?
~JiMollie :为此,我要说出五分之二的five。
GetHuman:最后-对其他American Airlines Baggage客户有何建议?
~JiMollie :尽早或晚些时候与他们打交道。不要忘记American Airlines Baggage可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~JiMollie 在November 19th, 2017发生的American Airlines Baggage客户服务问题中得到了一些有用的反馈和措辞。

American Airlines Baggage

2.94 of 5 stars | 103条评论

~JiMollie 的American Airlines Baggage评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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