This phone number to Amazon worked great. Howev...
GetHuman用户~sjp来自November 22, 2017的Amazon条客户评论
~sjp案的背景
GetHuman:~sjp-您能告诉我们其他Amazon个客户何时提起诉讼吗?
~sjp:Yup。在November 13上是morning。
GetHuman:您是否接触到Amazon,如果可以,怎么做?
GetHuman:这些常见的Amazon客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~sjp 常见 Amazon 问题的列表)
~sjp:“ Warranty claim”是我尝试使用to call的原因。
~sjp对Amazon客户服务的评价
GetHuman:那么,您如何总结GetHuman的Amazon客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~sjp:This phone number to Amazon worked great. However my experience was poor due to inadequate resolution of a problem with my non-functioning Kindle. All I hear is how fantastic Amazon and Kindle are with their customer service. This was the second time in as many months that I have been shuttled from one representative to another (* this time!!) only to be left frustrated and unhappy with the resolution and experience. Next time I will not be getting a Kindle, will stay with my Apple products and get an iPad if this is the level of quality Kindle represents. My kindle worked a grand total of approximately ** hours, hardly the expectation one would hope for from such a well known brand.
GetHuman:让我们量化一下您与Amazon联系的经验。在1到5的范围内,如何轻松解决Amazon问题?
~sjp:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~sjp:在沟通方面,我会给他们五分之三的three。
GetHuman:Amazon快速有效地解决问题的能力又如何呢?
~sjp:为此,我要说出五分之二的five。
GetHuman:最后-对其他Amazon客户有何建议?
~sjp:在一天中的早些时候或深夜给他们打电话。不要忘记Amazon可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~sjp在November 13, 2017发生的Amazon客户服务问题中得到了一些有用的反馈和措辞。