Allegiant: The customer service is very poor. I had to wai...

GetHuman用户~MAcrespo@outlook.com来自November 28., 2017的Allegiant条客户评论

~MAcrespo@outlook.com案的背景

GetHuman:~MAcrespo@outlook.com-您能告诉我们其他Allegiant个客户何时提起诉讼吗?
~MAcrespo@outlook.com:Yes。在November 19.上是morning。
GetHuman:您是否接触到Allegiant,如果可以,怎么做?
~MAcrespo@outlook.com:我使用了我在GetHuman Allegiant客户电话号码页面上找到的702-505-8888号码:Allegiant客户服务电话号码
GetHuman:这些常见的Allegiant客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~MAcrespo@outlook.com 常见 Allegiant 问题的列表)
~MAcrespo@outlook.com:“ Make a booking”是我尝试使用to call的原因。

~MAcrespo@outlook.com对Allegiant客户服务的评价

GetHuman:那么,您如何总结GetHuman的Allegiant客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~MAcrespo@outlook.com:The customer service is very poor. I had to wait on the phone for hours to reach them. The website didn't help me to change my carrier bag to check bagged. Instead, they wanted to charge me another fee on top of the one I already paid. The customer service at the airport didn't know how to help me with my luggage when boarding. Because of this, I was charged ***.** for * bags. The Allegiant Airlines stated they couldn't refunded me the money even though there was a problem with the website. They just said I needed talk to someone else in another department. However, they never gave me the contact information to reach said department. If you still decide to travel with allegiant despite all the complaints, make sure you fill out the information correctly regarding baggage because there is no way to fix it without getting charged another fee.
GetHuman:让我们量化一下您与Allegiant联系的经验。在1到5的范围内,如何轻松解决Allegiant问题?
~MAcrespo@outlook.com:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~MAcrespo@outlook.com:在沟通方面,我会给他们五分之三的three。
GetHuman:Allegiant快速有效地解决问题的能力又如何呢?
~MAcrespo@outlook.com:为此,我要说出五分之二的two。
GetHuman:最后-对其他Allegiant客户有何建议?
~MAcrespo@outlook.com:在一天中的早些时候或深夜给他们打电话。不要忘记Allegiant可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~MAcrespo@outlook.com在November 19., 2017发生的Allegiant客户服务问题中得到了一些有用的反馈和措辞。

Allegiant

1.68 of 5 stars | 895条评论

~MAcrespo@outlook.com的Allegiant评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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