Allegiant: I wish to cancel my flight. This flight was pur...
GetHuman用户~Gaggles来自November 17, 2017的Allegiant条客户评论
~Gaggles案的背景
GetHuman:~Gaggles-您能告诉我们其他Allegiant个客户何时提起诉讼吗?
~Gaggles:Yeah。在November 12上是middle of the night。
GetHuman:您是否接触到Allegiant,如果可以,怎么做?
GetHuman:这些常见的Allegiant客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Gaggles 常见 Allegiant 问题的列表)
~Gaggles:“ Cancel flight”是我尝试使用to call的原因。
~Gaggles对Allegiant客户服务的评价
GetHuman:那么,您如何总结GetHuman的Allegiant客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Gaggles:I wish to cancel my flight. This flight was purchased with flight insurance. I attempted to do this via your web site but upon hitting the confirm button it went to a blank page today and yesterday. As of this writing my flight has not been altered. I then attempted to access your "Live Chat". It was down and unavailable. Are you kidding me? How can an organization this large have these elementary issues and total lack of customer service? Not surprisingly your web site works efficiently when taking reservations*money but the follow up service is appalling. This is exacerbated by the fact that you do not list a toll free number and I must call your long distance and incur further expense while I sit for upwards of ** minutes. Your commitment to customer service is disturbing and totally unacceptable. When I did get a customer service rep on the phone she was fast and efficient. However I am presuming there will be no hiccups on my flight cancellation moving forward. If any airline came
GetHuman:让我们量化一下您与Allegiant联系的经验。在1到5的范围内,如何轻松解决Allegiant问题?
~Gaggles:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Gaggles:在沟通方面,我会给他们五分之三的one。
GetHuman:Allegiant快速有效地解决问题的能力又如何呢?
~Gaggles:为此,我要说出五分之二的five。
GetHuman:最后-对其他Allegiant客户有何建议?
~Gaggles:在一天中的早些时候或深夜给他们打电话。不要忘记Allegiant可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Gaggles在November 12, 2017发生的Allegiant客户服务问题中得到了一些有用的反馈和措辞。