Alagasco: We pay out gas bill through a direct withdrawl...
GetHuman用户~Unhappy来自novembre 3, 2017的Alagasco条客户评论
~Unhappy案的背景
GetHuman:~Unhappy-您能告诉我们其他Alagasco个客户何时提起诉讼吗?
~Unhappy:Sure。在octobre 27上是afternoon。
GetHuman:您是否接触到Alagasco,如果可以,怎么做?
GetHuman:这些常见的Alagasco客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Unhappy 常见 Alagasco 问题的列表)
~Unhappy:“ Cancel service”是我尝试使用to call的原因。
~Unhappy对Alagasco客户服务的评价
GetHuman:那么,您如何总结GetHuman的Alagasco客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Unhappy:We pay out gas bill through a direct withdrawl on out debit card. Our debit card expired, and we didn't realize it. Rather than sending an email to notify us, they came to our home during the day and shut off the gas. We realized it by a tag on the door. I was at home and they didn't knock on the door or anything, I could have paid them right then, but didn't even have that choice. We went online and fixed the information with the new card, and paid the past bill. We then had to call them the next day to have them come and turn it back on. On addition to our one month late bill of over $***.** we had to pay a $***.** reconnection and deposit. They didn't even care about the circumstances of the situation. On top of it, we had to wait ** hours from the time we paid the reconnection at *:** pm, to have our gas turned back on.**I wouldn't recommend this service for anyone. We have to use our hot water, but we will not be running our heat unless absolutely necessary from now on.
GetHuman:让我们量化一下您与Alagasco联系的经验。在1到5的范围内,如何轻松解决Alagasco问题?
~Unhappy:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Unhappy:在沟通方面,我会给他们五分之三的four。
GetHuman:Alagasco快速有效地解决问题的能力又如何呢?
~Unhappy:为此,我要说出五分之二的one。
GetHuman:最后-对其他Alagasco客户有何建议?
~Unhappy:在一天中的早些时候或深夜给他们打电话。不要忘记Alagasco可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Unhappy在octobre 27, 2017发生的Alagasco客户服务问题中得到了一些有用的反馈和措辞。