Alagasco: I just had two people in a row HANG UP ON ME, b...
GetHuman用户~S来自noviembre 2º, 2017的Alagasco条客户评论
~S案的背景
GetHuman:~S-您能告诉我们其他Alagasco个客户何时提起诉讼吗?
~S:Yup。在octubre 30º上是afternoon。
GetHuman:您是否接触到Alagasco,如果可以,怎么做?
GetHuman:这些常见的Alagasco客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~S 常见 Alagasco 问题的列表)
~S:“ Change appointment”是我尝试使用to call的原因。
~S对Alagasco客户服务的评价
GetHuman:那么,您如何总结GetHuman的Alagasco客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~S:I just had two people in a row HANG UP ON ME, because they didnt know how to resolve my problem. I need to set up service at my new apartment, which is currently set up under the apartments name. I need to switch the apartment to my name, and they apparantly do not know how to do this. Very frustrating to have someone hang up on you after you have already invested ** minutes of your time. Even more frustrating to have it happen twice. I was very polite to the customer service rep, they just do not know how to do their jobs.
GetHuman:让我们量化一下您与Alagasco联系的经验。在1到5的范围内,如何轻松解决Alagasco问题?
~S:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~S:在沟通方面,我会给他们五分之三的one。
GetHuman:Alagasco快速有效地解决问题的能力又如何呢?
~S:为此,我要说出五分之二的one。
GetHuman:最后-对其他Alagasco客户有何建议?
~S:在一天中的早些时候或深夜给他们打电话。不要忘记Alagasco可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~S在octubre 30º, 2017发生的Alagasco客户服务问题中得到了一些有用的反馈和措辞。