AirBnB: I had made a cancellation and had requested a f...
GetHuman用户~Tamara来自November 22., 2017的AirBnB条客户评论
~Tamara案的背景
GetHuman:~Tamara-您能告诉我们其他AirBnB个客户何时提起诉讼吗?
~Tamara:Yes I can。在November 18.上是evening。
GetHuman:您是否接触到AirBnB,如果可以,怎么做?
~Tamara:我使用了我在GetHuman AirBnB客户电话号码页面上找到的855-424-7262号码:AirBnB客户服务电话号码 GetHuman:这些常见的AirBnB客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Tamara 常见 AirBnB 问题的列表)
~Tamara:“ Change booking”是我尝试使用to call的原因。
~Tamara对AirBnB客户服务的评价
GetHuman:那么,您如何总结GetHuman的AirBnB客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Tamara:I had made a cancellation and had requested a full refund from a Host that had a STRICT cancellation policy. (it's my option to request) Airbnb made contact with the Host regarding my request and she was told that 'I make it a habit of cancelling and she should keep my deposit'...this was NON of airbnb's business to say that to the Host. It is unethical and all it did was embarrass me. So what if I make several cancellations over the years? Is this not MY business? I do (now did) make new bookings so airbnb is till making money off of me. I am highly upset that one of airbnb's reps made this comment to the Host that I cancelled with. ( I cancelled due to Reviews on the heavy smoking the Host does in the home) I shall now cancel any futher business with this company for exactly this reason.
GetHuman:让我们量化一下您与AirBnB联系的经验。在1到5的范围内,如何轻松解决AirBnB问题?
~Tamara:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Tamara:在沟通方面,我会给他们五分之三的two。
GetHuman:AirBnB快速有效地解决问题的能力又如何呢?
~Tamara:为此,我要说出五分之二的five。
GetHuman:最后-对其他AirBnB客户有何建议?
~Tamara:在一天中的早些时候或深夜给他们打电话。不要忘记AirBnB可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Tamara在November 18., 2017发生的AirBnB客户服务问题中得到了一些有用的反馈和措辞。