AirBnB: I called several times to ask why they kept cha...

GetHuman用户~jill818来自novembre 21º, 2017的AirBnB条客户评论

~jill818案的背景

GetHuman:~jill818-您能告诉我们其他AirBnB个客户何时提起诉讼吗?
~jill818:Yup。在novembre 18º上是afternoon。
GetHuman:您是否接触到AirBnB,如果可以,怎么做?
~jill818:我使用了我在GetHuman AirBnB客户电话号码页面上找到的855-424-7262号码:AirBnB客户服务电话号码
GetHuman:这些常见的AirBnB客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jill818 常见 AirBnB 问题的列表)
~jill818:“ Update account information”是我尝试使用to call的原因。

~jill818对AirBnB客户服务的评价

GetHuman:那么,您如何总结GetHuman的AirBnB客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jill818:I called several times to ask why they kept changing my prices. The first time, the man told me to do something which ended up locking me out of my account for * days. They told me it would be ** hours. I ended up calling * more times, even spoke with a supervisor who told me there was nothing they could do for another day or two. Finally on the *rd, but I think *th, a woman answered and told me that the first thing they should have told me was to clear out my cache or cookies (I forgot), and I did that and was back into my account immediately. In the meantime, I was getting inquiries from people who wanted to rent my house. They responded for me one time and told me that they would only do that once. They said I would just have to wait until the technical department dealt with it. And all I had needed to do, and the first thing they are supposed to tell you to do is clean out your cache. *so my ratings are more of an average from the * I would give the rude guy, to a * for the last
GetHuman:让我们量化一下您与AirBnB联系的经验。在1到5的范围内,如何轻松解决AirBnB问题?
~jill818:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jill818:在沟通方面,我会给他们五分之三的four。
GetHuman:AirBnB快速有效地解决问题的能力又如何呢?
~jill818:为此,我要说出五分之二的three。
GetHuman:最后-对其他AirBnB客户有何建议?
~jill818:在一天中的早些时候或深夜给他们打电话。不要忘记AirBnB可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jill818在novembre 18º, 2017发生的AirBnB客户服务问题中得到了一些有用的反馈和措辞。

AirBnB

3.69 of 5 stars | 916条评论

~jill818的AirBnB评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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