Air Berlin: I called before my departure because I couldn't...
GetHuman用户~anonym来自November 27th, 2017的Air Berlin条客户评论
~anonym案的背景
GetHuman：~anonym-您能告诉我们其他Air Berlin个客户何时提起诉讼吗？
~anonym：Sure。在November 25th上是morning。
GetHuman：您是否接触到Air Berlin，如果可以，怎么做？
GetHuman：这些常见的Air Berlin客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~anonym 常见 Air Berlin 问题的列表）
~anonym：“ Change flight”是我尝试使用to call的原因。
~anonym对Air Berlin客户服务的评价
GetHuman：那么，您如何总结GetHuman的Air Berlin客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~anonym：I called before my departure because I couldn't check in, and never got anybody on the phone. The line was busy or if it connected no human answers. I stay on hold for ** minutes couple of times. I thought what in the world is wrong with this company, it takes your money but it doesn't want to be bother with their customers. They need to improved their customer service is very frustrating when you have question but can't get anyone on the phone. Another problem I had is I couldn't check in online. It kept telling me the ticket was not found, I tried the booking number and I got the same answer.
GetHuman：让我们量化一下您与Air Berlin联系的经验。在1到5的范围内，如何轻松解决Air Berlin问题？
~anonym：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~anonym：在沟通方面，我会给他们五分之三的two。
GetHuman：Air Berlin快速有效地解决问题的能力又如何呢？
~anonym：为此，我要说出五分之二的one。
GetHuman：最后-对其他Air Berlin客户有何建议？
~anonym：尽早或晚些时候与他们打交道。不要忘记Air Berlin可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~anonym在November 25th, 2017发生的Air Berlin客户服务问题中得到了一些有用的反馈和措辞。