Aetna Rx Home Delivery: WORST Customer Service EVER ! The Reps can neve...
GetHuman用户~IvCNuB4来自November 8, 2017的Aetna Rx Home Delivery条客户评论
~IvCNuB4案的背景
GetHuman：~IvCNuB4-您能告诉我们其他Aetna Rx Home Delivery个客户何时提起诉讼吗？
~IvCNuB4：Yes I can。在November 4上是evening。
GetHuman：您是否接触到Aetna Rx Home Delivery，如果可以，怎么做？
GetHuman：这些常见的Aetna Rx Home Delivery客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~IvCNuB4 常见 Aetna Rx Home Delivery 问题的列表）
~IvCNuB4：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~IvCNuB4对Aetna Rx Home Delivery客户服务的评价
GetHuman：那么，您如何总结GetHuman的Aetna Rx Home Delivery客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~IvCNuB4：WORST Customer Service EVER ! The Reps can never hear you because every time you call it sounds like there is some ghetto hootenanny party going on in the background! You have to repeat everything to them multiple times, they put you on hold for NO REASON, sometimes NEVER come back. Nothing ever gets resolved. I submitted a prescription refill to them * weeks ago. I still don't have it. They sat on it for almost a week until *I* called in to check on it. Then they mailed it to the wrong address. They have no way to track it and no one knows where my prescription is. Managers never get back to you. Even messages sent via their system are never returned ! One Rep lectured me as if it was my fault !
GetHuman：让我们量化一下您与Aetna Rx Home Delivery联系的经验。在1到5的范围内，如何轻松解决Aetna Rx Home Delivery问题？
~IvCNuB4：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~IvCNuB4：在沟通方面，我会给他们五分之三的two。
GetHuman：Aetna Rx Home Delivery快速有效地解决问题的能力又如何呢？
~IvCNuB4：为此，我要说出五分之二的three。
GetHuman：最后-对其他Aetna Rx Home Delivery客户有何建议？
~IvCNuB4：在一天中的早些时候或深夜给他们打电话。不要忘记Aetna Rx Home Delivery可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~IvCNuB4在November 4, 2017发生的Aetna Rx Home Delivery客户服务问题中得到了一些有用的反馈和措辞。