Aetna Rx Home Delivery: First off, most of the representatives either s...
GetHuman用户~krisween来自November 12., 2017的Aetna Rx Home Delivery条客户评论
~krisween案的背景
GetHuman：~krisween-您能告诉我们其他Aetna Rx Home Delivery个客户何时提起诉讼吗？
~krisween：Yes I can。在November 4.上是late at night。
GetHuman：您是否接触到Aetna Rx Home Delivery，如果可以，怎么做？
GetHuman：这些常见的Aetna Rx Home Delivery客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~krisween 常见 Aetna Rx Home Delivery 问题的列表）
~krisween：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~krisween对Aetna Rx Home Delivery客户服务的评价
GetHuman：那么，您如何总结GetHuman的Aetna Rx Home Delivery客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~krisween：First off, most of the representatives either speak poor English or ghetto. Secondly, my prescription was on back order so Aetna took it upon themselves to call my Dr. without my permission * substitute my current prescription. Keep in mind that my Dr. has NO idea what is covered under my insurance. So, without my verbal permission to fill the prescription that Aetna got from my Dr. they filled the prescription and sent it to me. Here's the kicker they replaced my ** supply prescription which cost me $** for a ** prescription THAT COSTS $**! I have been on the phone for weeks and hours and every deptartment is blaming the other and they refuse to either take the medication back (which is illegal) or refund my money). They said it was my fault for calling in the wrong prescription number. I DIDN'T CALL IN THE WRONG PRESCRIPTION NUMBER THEY GAVE ME THE WRONG PRESCRITPTION. Now I have to wait ** days for the appeal*grievence for them to come to a decision all the while they are sitting on
GetHuman：让我们量化一下您与Aetna Rx Home Delivery联系的经验。在1到5的范围内，如何轻松解决Aetna Rx Home Delivery问题？
~krisween：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~krisween：在沟通方面，我会给他们五分之三的five。
GetHuman：Aetna Rx Home Delivery快速有效地解决问题的能力又如何呢？
~krisween：为此，我要说出五分之二的five。
GetHuman：最后-对其他Aetna Rx Home Delivery客户有何建议？
~krisween：在一天中的早些时候或深夜给他们打电话。不要忘记Aetna Rx Home Delivery可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~krisween在November 4., 2017发生的Aetna Rx Home Delivery客户服务问题中得到了一些有用的反馈和措辞。