Aeroplan: I waited for more than ** minutes for both Unit...
GetHuman用户~Breanne来自November 15, 2017的Aeroplan条客户评论
~Breanne案的背景
GetHuman:~Breanne-您能告诉我们其他Aeroplan个客户何时提起诉讼吗?
~Breanne:Yes。在November 10上是afternoon。
GetHuman:您是否接触到Aeroplan,如果可以,怎么做?
GetHuman:这些常见的Aeroplan客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Breanne 常见 Aeroplan 问题的列表)
~Breanne:“ Cancel Account”是我尝试使用to call的原因。
~Breanne对Aeroplan客户服务的评价
GetHuman:那么,您如何总结GetHuman的Aeroplan客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Breanne:I waited for more than ** minutes for both United Airlines and Air Canada today, only to get rude and very unhelpful staff I called Aeroplan and within * minutes I had the most helpful and kind woman answer my call. Within the short call she was able to re-book my flights that United had cancelled, offered me different flight choices and truthful advice about which options were the safest bet so I would avoid the panic of having only **-** minutes to make connecting flights. She explained in detail what my options would be if I got stuck due to weather and I can now travel knowing that if I get stuck Aeroplan will help me out. We all know how horrible it is to miss a flight or have one cancelled and the lack of empathy from airport staff. Thank you, thank you, thank you! (wish I wrote down her name!)
GetHuman:让我们量化一下您与Aeroplan联系的经验。在1到5的范围内,如何轻松解决Aeroplan问题?
~Breanne:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Breanne:在沟通方面,我会给他们五分之三的one。
GetHuman:Aeroplan快速有效地解决问题的能力又如何呢?
~Breanne:为此,我要说出五分之二的three。
GetHuman:最后-对其他Aeroplan客户有何建议?
~Breanne:在一天中的早些时候或深夜给他们打电话。不要忘记Aeroplan可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Breanne在November 10, 2017发生的Aeroplan客户服务问题中得到了一些有用的反馈和措辞。