Advance Auto Parts: Worst experience I have ever had at an auto par...
GetHuman用户~AustinReviewGuy来自novembre 20, 2017的Advance Auto Parts条客户评论
~AustinReviewGuy案的背景
GetHuman:~AustinReviewGuy-您能告诉我们其他Advance Auto Parts个客户何时提起诉讼吗?
~AustinReviewGuy:Yup。在novembre 18上是middle of the night。
GetHuman:您是否接触到Advance Auto Parts,如果可以,怎么做?
GetHuman:这些常见的Advance Auto Parts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~AustinReviewGuy 常见 Advance Auto Parts 问题的列表)
~AustinReviewGuy:“ None of those really matches why I wanted to call Advance Auto Parts that day.”是我尝试使用to call的原因。
~AustinReviewGuy对Advance Auto Parts客户服务的评价
GetHuman:那么,您如何总结GetHuman的Advance Auto Parts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~AustinReviewGuy:Worst experience I have ever had at an auto parts store. The "lamp out" light in my truck came on, so I pulled into the Advance Auto Parts store on *** near Anderson Mill in Austin. I walked in, stood in line, and then a counter person named "Bee" asked if she could help me. I started off by saying that I had a "lamp out" in my vehicle, but I wasn't sure which one. She responded by saying "what??" in a very condescending voice. I then explained that my "lamp out LIGHT" came on in my car and I would like to buy the light for it. She then responded, "I don't know what you are talking about (again in a very condescending voice) and asked if it was a light inside my vehicle, a brake light, etc." At this point, I had to ask her to please not speak to me in a condescending voice and that I all I wanted was to figure out which light needed to be replaced and buy it. Since then apologized (I later found out that it was her boss who was standing next to her) and followed me out to my veh
GetHuman:让我们量化一下您与Advance Auto Parts联系的经验。在1到5的范围内,如何轻松解决Advance Auto Parts问题?
~AustinReviewGuy:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~AustinReviewGuy:在沟通方面,我会给他们五分之三的two。
GetHuman:Advance Auto Parts快速有效地解决问题的能力又如何呢?
~AustinReviewGuy:为此,我要说出五分之二的five。
GetHuman:最后-对其他Advance Auto Parts客户有何建议?
~AustinReviewGuy:在一天中的早些时候或深夜给他们打电话。不要忘记Advance Auto Parts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~AustinReviewGuy在novembre 18, 2017发生的Advance Auto Parts客户服务问题中得到了一些有用的反馈和措辞。