Advance Auto Parts: Tried to buy a battery through their website us...

GetHuman用户~oatring来自November 6th, 2017的Advance Auto Parts条客户评论

~oatring案的背景

GetHuman:~oatring-您能告诉我们其他Advance Auto Parts个客户何时提起诉讼吗?
~oatring:Sure。在October 30th上是late at night。
GetHuman:您是否接触到Advance Auto Parts,如果可以,怎么做?
~oatring:我使用了我在GetHuman Advance Auto Parts客户电话号码页面上找到的877-238-2623号码:Advance Auto Parts客户服务电话号码
GetHuman:这些常见的Advance Auto Parts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~oatring 常见 Advance Auto Parts 问题的列表)
~oatring:“ None of those really matches why I wanted to call Advance Auto Parts that day.”是我尝试使用to call的原因。

~oatring对Advance Auto Parts客户服务的评价

GetHuman:那么,您如何总结GetHuman的Advance Auto Parts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~oatring:Tried to buy a battery through their website using a **% promotion. Wouldn't let me select a store to see if I could do a local pickup. Actually went to the store, and the battery was available. The local store wouldn't honor the on-line promo, but I couldn't use the website to get the promo.*Ended up buying the battery (you usually go battery shopping when you need one!) and paid $** more than I should have if the website would have worked.*Contacted customer service and got blown off. *The wait time for on-line chat wasn't bad, but I've been waiting for a manager to contact me for quite a while now. Sears, as bad as that is, is infinitely better than AAP.
GetHuman:让我们量化一下您与Advance Auto Parts联系的经验。在1到5的范围内,如何轻松解决Advance Auto Parts问题?
~oatring:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~oatring:在沟通方面,我会给他们五分之三的two。
GetHuman:Advance Auto Parts快速有效地解决问题的能力又如何呢?
~oatring:为此,我要说出五分之二的five。
GetHuman:最后-对其他Advance Auto Parts客户有何建议?
~oatring:在一天中的早些时候或深夜给他们打电话。不要忘记Advance Auto Parts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~oatring在October 30th, 2017发生的Advance Auto Parts客户服务问题中得到了一些有用的反馈和措辞。

Advance Auto Parts

1.80 of 5 stars | 46条评论

~oatring的Advance Auto Parts评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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