Adobe Systems: The tech. understood my problem and knew exactl...
GetHuman用户~ceetee来自novembre 26, 2017的Adobe Systems条客户评论
~ceetee案的背景
GetHuman:~ceetee-您能告诉我们其他Adobe Systems个客户何时提起诉讼吗?
~ceetee:Sure。在novembre 19上是afternoon。
GetHuman:您是否接触到Adobe Systems,如果可以,怎么做?
GetHuman:这些常见的Adobe Systems客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ceetee 常见 Adobe Systems 问题的列表)
~ceetee:“ Make a purchase”是我尝试使用to call的原因。
~ceetee对Adobe Systems客户服务的评价
GetHuman:那么,您如何总结GetHuman的Adobe Systems客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ceetee:The tech. understood my problem and knew exactly how to resolve it. Finally a tech I could understand* he had an accent but it didn't interfere with me having no problem understanding him. I just can't understand why they put folks on the phone that English speaking people can't understand...it happens to me more often than not. From the time I dialed the no. until my issue was fixed and I hung up was ** min. & ** sec. Thanks ADOBE!!!
GetHuman:让我们量化一下您与Adobe Systems联系的经验。在1到5的范围内,如何轻松解决Adobe Systems问题?
~ceetee:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ceetee:在沟通方面,我会给他们五分之三的two。
GetHuman:Adobe Systems快速有效地解决问题的能力又如何呢?
~ceetee:为此,我要说出五分之二的one。
GetHuman:最后-对其他Adobe Systems客户有何建议?
~ceetee:在一天中的早些时候或深夜给他们打电话。不要忘记Adobe Systems可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ceetee在novembre 19, 2017发生的Adobe Systems客户服务问题中得到了一些有用的反馈和措辞。