Adobe Systems: Following the prompts indicated I got through i...
GetHuman用户~unknown来自نوفمبر ١٤، ٢٠١٧的Adobe Systems条客户评论
~unknown案的背景
GetHuman:~unknown-您能告诉我们其他Adobe Systems个客户何时提起诉讼吗?
~unknown:Yes I can。在نوفمبر ٧上是middle of the night。
GetHuman:您是否接触到Adobe Systems,如果可以,怎么做?
GetHuman:这些常见的Adobe Systems客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~unknown 常见 Adobe Systems 问题的列表)
~unknown:“ Track order”是我尝试使用to call的原因。
~unknown对Adobe Systems客户服务的评价
GetHuman:那么,您如何总结GetHuman的Adobe Systems客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~unknown:Following the prompts indicated I got through immediately rather than the *** miniutes "Hold" time indicated online. Bravo!**I raised two issues:***. Hold time to speak with someone is not acceptable.***. When I receieve a prompt about an update, how can I be sure it's "legitimate" and not a "phishing trip." **I was put on hold for about *-* minutes after which the rep said to ignore the prompt and to download directly from Adobe - as I understand it - which I really don't but will ask my computer maven - nor does it address the question oghiow to know when such a prompt is legitimate - but, thanks to you, at least I got through.**Thank you thank you.
GetHuman:让我们量化一下您与Adobe Systems联系的经验。在1到5的范围内,如何轻松解决Adobe Systems问题?
~unknown:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~unknown:在沟通方面,我会给他们五分之三的five。
GetHuman:Adobe Systems快速有效地解决问题的能力又如何呢?
~unknown:为此,我要说出五分之二的four。
GetHuman:最后-对其他Adobe Systems客户有何建议?
~unknown:在一天中的早些时候或深夜给他们打电话。不要忘记Adobe Systems可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~unknown在نوفمبر ٧، ٢٠١٧发生的Adobe Systems客户服务问题中得到了一些有用的反馈和措辞。