Will never purchase from Adidas again. Online o...
GetHuman用户~RB来自November 11., 2017的Adidas条客户评论
~RB案的背景
GetHuman:~RB-您能告诉我们其他Adidas个客户何时提起诉讼吗?
~RB:Sure。在November 7.上是morning。
GetHuman:您是否接触到Adidas,如果可以,怎么做?
GetHuman:这些常见的Adidas客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~RB 常见 Adidas 问题的列表)
~RB:“ Product Feedback”是我尝试使用to call的原因。
~RB对Adidas客户服务的评价
GetHuman:那么,您如何总结GetHuman的Adidas客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~RB:Will never purchase from Adidas again. Online order failed therefore I had to call. Placed order over the phone only to discover two days later two chgs to my checking acct. Called to clear up before potentially overdrawing acct. Was assured one chg would fall off. Not so, chgd twice and put acct in the red. Adidas will not cover any fallout and refuses to credit my acct until I drive to Fed Ex to return the shoes they shipped in error. I simply asked for the credit immediately. I'll return their mistake but it is more important to them that they get the shoes back than the headaches and inconvenience they caused me.
GetHuman:让我们量化一下您与Adidas联系的经验。在1到5的范围内,如何轻松解决Adidas问题?
~RB:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~RB:在沟通方面,我会给他们五分之三的three。
GetHuman:Adidas快速有效地解决问题的能力又如何呢?
~RB:为此,我要说出五分之二的four。
GetHuman:最后-对其他Adidas客户有何建议?
~RB:在一天中的早些时候或深夜给他们打电话。不要忘记Adidas可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~RB在November 7., 2017发生的Adidas客户服务问题中得到了一些有用的反馈和措辞。