Acer: I could barely understand the tech support agen...

GetHuman用户~DF来自November 26th, 2017的Acer条客户评论

~DF案的背景

GetHuman:~DF-您能告诉我们其他Acer个客户何时提起诉讼吗?
~DF:Yes。在November 22nd上是morning。
GetHuman:您是否接触到Acer,如果可以,怎么做?
~DF:我使用了我在GetHuman Acer客户电话号码页面上找到的866-695-2237号码:Acer客户服务电话号码
GetHuman:这些常见的Acer客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~DF 常见 Acer 问题的列表)
~DF:“ Repairs”是我尝试使用to call的原因。

~DF对Acer客户服务的评价

GetHuman:那么,您如何总结GetHuman的Acer客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~DF:I could barely understand the tech support agent because of his strong accent, then he didn't help me at all. My pc is in warranty and after a system update I can't use my printer anymore. He tried to send me to the maker of the printer and I had just spent ** minutes on the phone with them as a former tech support agent myself it was not the printer, so I went to them because it was an obvious hardware issue (which is covered under warranty) he tried sending me to a department so they could charge me to help me. I hate these companies sending jobs overseas only for us to get crappy service and all for a couple of dollars a day for them. My issue was not resolved so I have to wait and pray I get a tech support tomorrow based in America. I'm fuming!
GetHuman:让我们量化一下您与Acer联系的经验。在1到5的范围内,如何轻松解决Acer问题?
~DF:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~DF:在沟通方面,我会给他们五分之三的three。
GetHuman:Acer快速有效地解决问题的能力又如何呢?
~DF:为此,我要说出五分之二的two。
GetHuman:最后-对其他Acer客户有何建议?
~DF:在一天中的早些时候或深夜给他们打电话。不要忘记Acer可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~DF在November 22nd, 2017发生的Acer客户服务问题中得到了一些有用的反馈和措辞。

Acer

1.33 of 5 stars | 72条评论

~DF的Acer评论

寻求帮助的困难
1 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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