AT&T: Waste of time
GetHuman用户GetHuman-tiennhu来自November 30, 2017的AT&T条客户评论
GetHuman-tiennhu案的背景
GetHuman：GetHuman-tiennhu-您能告诉我们其他AT&T个客户何时提起诉讼吗？
GetHuman-tiennhu：Yup。在November 29上是morning。
GetHuman：您是否接触到AT&T，如果可以，怎么做？
GetHuman-tiennhu：我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码：AT&T客户服务电话号码 GetHuman：这些常见的AT&T客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-tiennhu 常见 AT&T 问题的列表）
GetHuman-tiennhu：“ Technical support”是我尝试使用to call的原因。
GetHuman-tiennhu对AT&T客户服务的评价
GetHuman：那么，您如何总结GetHuman的AT&T客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-tiennhu：Waste of time
GetHuman：您能从11/29/17发生的事情中告诉我们其他人吗？
GetHuman-tiennhu：I just opened a wireless service with att about * weeks ago. There was a fraud alert put on my account and my line was suspended. I faxed the proper documents they ask for. After accepting the documents, they cleared the fraud alert and they reassured me that I would have no other issues. For side note, during the time my lin was suspended I was going to the store checking up on my account and had to make a couple of runs to a fax because they said they didn't receive my fax twice. So up to date, after clearing the issues, I went into an att store to add abother line but yet there is still some kind of hold up. Spoke with customer service they said the fraud department is closed and I will have to wait til tomorrow. I voiced my fustration and how time consuming this is. The representative apologized and asked me to wait so I can talk to a supervisor. I asked him, will I be able to add a line on my account by talking to a supervisor? If not then it will be wasting more of my time. He said just wait for him. I waited ** minutes then the supervisor got on the line and said I have to wait til tomorrow. What a waste of time this company has been and on top of that they are a joke.
GetHuman：让我们量化一下您与AT&T联系的经验。在1到5的范围内，如何轻松解决AT&T问题？
GetHuman-tiennhu：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-tiennhu：在沟通方面，我会给他们五分之三的four。
GetHuman：AT&T快速有效地解决问题的能力又如何呢？
GetHuman-tiennhu：为此，我要说出五分之二的three。
GetHuman：最后-对其他AT&T客户有何建议？
GetHuman-tiennhu：在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-tiennhu在November 29, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。