AT&T: Tried to find out ow to send my new phone in fo...
GetHuman用户~Cindy来自November 22nd, 2017的AT&T条客户评论
~Cindy案的背景
GetHuman:~Cindy-您能告诉我们其他AT&T个客户何时提起诉讼吗?
~Cindy:Yes I can。在November 14th上是middle of the night。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
~Cindy:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码 GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Cindy 常见 AT&T 问题的列表)
~Cindy:“ Change plan”是我尝试使用to call的原因。
~Cindy对AT&T客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Cindy:Tried to find out ow to send my new phone in for exchange problem with video not playing. * different tried to fix and reset neumorous times. They past the buck by saying to contack Att for new phone since tey had a record of purchase and assured it was a phone issue that they could not fix The phone remains in warrenty until April ****. I have a disability and my Physicans phone were accidentally deleted. They had try to call me and my phone did not work properly. Never got their calls which cause me to miss and appointment and possible transplant intake evaluation. As of today NO phone has been sent to me for replacement AS PROMISSED. Oh and if YOU Think you can scam me by asking for my credit card information I am already ing the processing of contacting FBI, FCC, Office of Consumer Affairs. That is considered identify theft. OH and I have prosecuted those who have done this and though they would not get caught. I may even contact the local media they always appreciate honest
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
~Cindy:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Cindy:在沟通方面,我会给他们五分之三的four。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
~Cindy:为此,我要说出五分之二的three。
GetHuman:最后-对其他AT&T客户有何建议?
~Cindy:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Cindy在November 14th, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。