AT&T: They sent me unlock codes to my phone and the w...
GetHuman用户~Lucky Duck来自نوفمبر ٢٦، ٢٠١٧的AT&T条客户评论
~Lucky Duck案的背景
GetHuman:~Lucky Duck-您能告诉我们其他AT&T个客户何时提起诉讼吗?
~Lucky Duck:Yes I can。在نوفمبر ١٧上是morning。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
~Lucky Duck:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码 GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Lucky Duck 常见 AT&T 问题的列表)
~Lucky Duck:“ Refund”是我尝试使用to call的原因。
~Lucky Duck对AT&T客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Lucky Duck:They sent me unlock codes to my phone and the would never work. After doing tons of reasearch, I found that the instructions they were giving me via email were incorrect. You have to go throught several additional step that they left out in order to prepare your phone to accept the unlock code. It is a terrible shame that all the tech and customer support personnel are unaware of this procedure. Who knows maybe there is a financial reason that is to their advantage for kind of behavior. AT&T, you need to hire me. It appears that I know to fix the numerous problems I've experienced with no help from you. What's up? Things did not use to be like this. Now if you could put all the people who work for you in one room, it would not be equivalent to one brain. Send your people back to school for more training!
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
~Lucky Duck:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Lucky Duck:在沟通方面,我会给他们五分之三的five。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
~Lucky Duck:为此,我要说出五分之二的one。
GetHuman:最后-对其他AT&T客户有何建议?
~Lucky Duck:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Lucky Duck在نوفمبر ١٧، ٢٠١٧发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。