AT&T: Technician *AF**** kept telling me Yahoo does n...

GetHuman用户~pissed来自November 20th, 2017的AT&T条客户评论

~pissed案的背景

GetHuman:~pissed-您能告诉我们其他AT&T个客户何时提起诉讼吗?
~pissed:Yes I can。在November 11th上是afternoon。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
~pissed:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码
GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~pissed 常见 AT&T 问题的列表)
~pissed:“ Change plan”是我尝试使用to call的原因。

~pissed对AT&T客户服务的评价

GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~pissed:Technician *AF**** kept telling me Yahoo does not back up ATT enail over and over. My account was suspended friday... Monday I called and canceled my service due to this mis-communication. I called billing Tuesday ******* and paid the final bill. This evening my email was still suspended... I called and got a "technician" who sent me to yahoo who "unlocked" my email. I logged into my mail only to be shocked by the fact that thousands of emails were gone and replaced by a welcome email. The terms of service say the mail will be converted to "free" mail. I am livid! "Sorry SIR Yahoo does not backup ATT's email over and over. I asked him if it was his email what would he do and he just kept repeating the same thing over and over. This is not right!
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
~pissed:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~pissed:在沟通方面,我会给他们五分之三的four。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
~pissed:为此,我要说出五分之二的one。
GetHuman:最后-对其他AT&T客户有何建议?
~pissed:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~pissed在November 11th, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。

AT&T

2.20 of 5 stars | 1151条评论

~pissed的AT&T评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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