Stay away from AT&T if you use Life Line. I cal...
GetHuman用户~TSA来自November 24th, 2017的AT&T条客户评论
~TSA案的背景
GetHuman:~TSA-您能告诉我们其他AT&T个客户何时提起诉讼吗?
~TSA:Yup。在November 19th上是morning。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
~TSA:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码 GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~TSA 常见 AT&T 问题的列表)
~TSA:“ Cancel Service”是我尝试使用to call的原因。
~TSA对AT&T客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~TSA:Stay away from AT&T if you use Life Line. I called AT&T for my mother's life line on two separate occasions. It takes about * calls to get someone who speaks English in a manner I can understand. Both times they were to mail me a Life Line form* both times- no follow through. The second time I spoke with a supervisor named Joseph (Oct. *) who assured me I would receive the form on Oct. *. No follow through. In the meantime, my mom's phone bill went from $** to $**. Surely this is senior abuse and incompetence at the highest level? Is AT&T senior management aware how bad the Billing Department is???*PS: I called Life Line and they referred me back to AT&T with the comforting news that AT&T is the worst carrier handling Life Line. At times, Life Line customers were referred back * times to get AT&T to process Life Line renewals.
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
~TSA:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~TSA:在沟通方面,我会给他们五分之三的one。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
~TSA:为此,我要说出五分之二的four。
GetHuman:最后-对其他AT&T客户有何建议?
~TSA:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~TSA在November 19th, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。