AT&T: Nightmare!
GetHuman用户GetHuman-feliciad来自décembre 1er, 2017的AT&T条客户评论
GetHuman-feliciad案的背景
GetHuman:GetHuman-feliciad-您能告诉我们其他AT&T个客户何时提起诉讼吗?
GetHuman-feliciad:Sure。在novembre 26上是middle of the night。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
GetHuman-feliciad:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码 GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-feliciad 常见 AT&T 问题的列表)
GetHuman-feliciad:“ Service problem”是我尝试使用to call的原因。
GetHuman-feliciad对AT&T客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-feliciad:Nightmare!
GetHuman:您能从11/26/17发生的事情中告诉我们其他人吗?
GetHuman-feliciad:What a nightmare,worst company I have ever had to deal with and the customer service not even *** star! Never take them at what they tell you they have no care for the customers. * hours in one day on phone with them trying to get issue solved to the point I was so upset I broke down crying! And now two managers are looking into this and told me they would be calling me back and now its over two weeks! So I call again and low and behold another run around and call again and again being routed to India and Phillipines! So Sad never take them at the word or deal they give you! Will be calling Corp. Monday after that If not solved they loose all my business,have done away with Direct TV being they have own that now next will be U-Verse and my telephones! No more !
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
GetHuman-feliciad:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-feliciad:在沟通方面,我会给他们五分之三的one。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
GetHuman-feliciad:为此,我要说出五分之二的three。
GetHuman:最后-对其他AT&T客户有何建议?
GetHuman-feliciad:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-feliciad在novembre 26, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。