AT&T: I put in a pre order online for the iphone * pl...
GetHuman用户~wadem63来自November 23rd, 2017的AT&T条客户评论
~wadem63案的背景
GetHuman：~wadem63-您能告诉我们其他AT&T个客户何时提起诉讼吗？
~wadem63：Yup。在November 17th上是morning。
GetHuman：您是否接触到AT&T，如果可以，怎么做？
~wadem63：我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码：AT&T客户服务电话号码 GetHuman：这些常见的AT&T客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~wadem63 常见 AT&T 问题的列表）
~wadem63：“ Update account information”是我尝试使用to call的原因。
~wadem63对AT&T客户服务的评价
GetHuman：那么，您如何总结GetHuman的AT&T客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~wadem63：I put in a pre order online for the iphone * plus and received a confirmation for a iphone *. I did not put an order in for iphone *. It was for iphone * plus. I was billed for the first installment payment for the iphone *. I called the premier dept. to cancel that order and get my refund back. I was told that I would receive the refund within * to * business days. I never received my refund and was charged overdraft fees because of this. Every time I call back I am being transferred everytime to different departments and holding each time for almost a whole hour. I was last told that this matter is being escalated to the escalation dept. and I still have not received a call back from them about my refund. AT&T just took my money and are not trying to return it. How can you take my money for an order that was canceled within a matter of minutes after your system tried to send me the wrong phone. I have confirmation that this order was canceled so my question still. Where i
GetHuman：让我们量化一下您与AT&T联系的经验。在1到5的范围内，如何轻松解决AT&T问题？
~wadem63：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~wadem63：在沟通方面，我会给他们五分之三的one。
GetHuman：AT&T快速有效地解决问题的能力又如何呢？
~wadem63：为此，我要说出五分之二的two。
GetHuman：最后-对其他AT&T客户有何建议？
~wadem63：在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~wadem63在November 17th, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。