AT&T: I canceled my husband's cellphone ******* beca...
GetHuman用户~furious来自November 27, 2017的AT&T条客户评论
~furious案的背景
GetHuman：~furious-您能告诉我们其他AT&T个客户何时提起诉讼吗？
~furious：Yeah。在November 21上是middle of the night。
GetHuman：您是否接触到AT&T，如果可以，怎么做？
~furious：我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码：AT&T客户服务电话号码 GetHuman：这些常见的AT&T客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~furious 常见 AT&T 问题的列表）
~furious：“ Cancel service”是我尝试使用to call的原因。
~furious对AT&T客户服务的评价
GetHuman：那么，您如何总结GetHuman的AT&T客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~furious：I canceled my husband's cellphone ******* because he had it since July **** and never used it, at a cost to us of $** a month. Since we had a contract, they charged us $*** to cancel and we paid that on our March bill. *We will be traveling and will be in different locations at certain times. We are seniors.**This week we submitted a request to have the cell phone unlocked so we could purchase a phone card from another carrier. I submitted two requests and called and agent helped me since I did not receive the email link.*Finally I received an email stating:*Unfortunately, your unlock request was denied because: **You have not completed all the payments for your device according to your AT&T Next service agreement.**You can submit a new request once you complete all your device payments.**I called and an agent checked and saw where we had paid $*** to cancel the contract in Feb.*******. She did some paperwork and said we still have to submit another *th request and cannot do so until
GetHuman：让我们量化一下您与AT&T联系的经验。在1到5的范围内，如何轻松解决AT&T问题？
~furious：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~furious：在沟通方面，我会给他们五分之三的five。
GetHuman：AT&T快速有效地解决问题的能力又如何呢？
~furious：为此，我要说出五分之二的two。
GetHuman：最后-对其他AT&T客户有何建议？
~furious：在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~furious在November 21, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。