AT&T: Answered immediately. I had auto pay for years...

GetHuman用户GetHuman-373532来自November 23, 2017的AT&T条客户评论

GetHuman-373532案的背景

GetHuman:GetHuman-373532-您能告诉我们其他AT&T个客户何时提起诉讼吗?
GetHuman-373532:Yeah。在November 19上是late at night。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
GetHuman-373532:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码
GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-373532 常见 AT&T 问题的列表)
GetHuman-373532:“ Setup service”是我尝试使用to call的原因。

GetHuman-373532对AT&T客户服务的评价

GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-373532:Answered immediately. I had auto pay for years and had just received a text message that my bill was past due. First agent said I had called the wrong section to take care of this. I needed to call the section that had billed my house phone. She finally connected me to the next department only to find out that she couldn't find my account. I have only had this account for ** years at the same home.UGH!!! She couldn't help me and sent me back to the first agent. I gave up as this already took a good ** minutes and I just did not have the time to devote to this at the time. I will try again tomorrow...Unbelievable!!!
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
GetHuman-373532:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-373532:在沟通方面,我会给他们五分之三的one。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
GetHuman-373532:为此,我要说出五分之二的three。
GetHuman:最后-对其他AT&T客户有何建议?
GetHuman-373532:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-373532在November 19, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。

AT&T

2.20 of 5 stars | 1151条评论

GetHuman-373532的AT&T评论

寻求帮助的困难
3 5星
沟通质量
1 5星
及时和专业
3 5星
整体客户服务评分
2 5星

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