AT&T: After being on the phone with U-verse support f...
GetHuman用户GetHuman-81463来自November 25., 2017的AT&T条客户评论
GetHuman-81463案的背景
GetHuman:GetHuman-81463-您能告诉我们其他AT&T个客户何时提起诉讼吗?
GetHuman-81463:Yup。在November 19.上是morning。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
GetHuman-81463:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码 GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-81463 常见 AT&T 问题的列表)
GetHuman-81463:“ Billing”是我尝试使用to call的原因。
GetHuman-81463对AT&T客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-81463:After being on the phone with U-verse support for *.* hrs with no resolution I contacted the Presidents office for ATT. I spoke with Teresa who was very polite and helpful. The agents I spoke with previous to Teresa, Edsell agent ID ES***C and Sam-YS***D were very rude and made me out as some criminal. I am by myself and have been billed for adult content on my bill which does not belong to me, they refused to listen or even consider that perhaps those charges were not mine. I don't know how or why those charges are on my bill when I have been with ATT for years and they can look at my history where I have never accessed video on demand and nor will I. I am hopeful that after speaking with the Presidents office that we can get this resolved.
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
GetHuman-81463:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-81463:在沟通方面,我会给他们五分之三的five。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
GetHuman-81463:为此,我要说出五分之二的one。
GetHuman:最后-对其他AT&T客户有何建议?
GetHuman-81463:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-81463在November 19., 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。