AT&T Wireless: Your Customer service is inexcusable. Very unha...
GetHuman用户~elle来自novembre 20º, 2017的AT&T Wireless条客户评论
~elle案的背景
GetHuman：~elle-您能告诉我们其他AT&T Wireless个客户何时提起诉讼吗？
~elle：Sure。在novembre 19º上是middle of the night。
GetHuman：您是否接触到AT&T Wireless，如果可以，怎么做？
GetHuman：这些常见的AT&T Wireless客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~elle 常见 AT&T Wireless 问题的列表）
~elle：“ Update account information”是我尝试使用to call的原因。
~elle对AT&T Wireless客户服务的评价
GetHuman：那么，您如何总结GetHuman的AT&T Wireless客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~elle：Your Customer service is inexcusable. Very unhappy with what you call service I received from AT&T I originally spent an hour on the phone trying to change my address on your system sense someone put in the wrong information. I only ordered internet service. After the negligence I received I decided to cancel my service. It took me over two hours to cancel it. Then I came to find out the next day that it was never cancelled and had to go through the process all over again. I spent another hour canceling my account. Finally I was sent a cancellation email. Now I received a bill for installation, service, surcharges, fees and taxes. I never got my internet set up. Terrible service from AT&T, I am very displeased. Currently I am waiting on hold with your service to get these fees taken care of. So far I have been waiting ** minutes. Billing hung up on me and now *** is "after hours" so I can not get this taken care of again.
GetHuman：让我们量化一下您与AT&T Wireless联系的经验。在1到5的范围内，如何轻松解决AT&T Wireless问题？
~elle：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~elle：在沟通方面，我会给他们五分之三的two。
GetHuman：AT&T Wireless快速有效地解决问题的能力又如何呢？
~elle：为此，我要说出五分之二的five。
GetHuman：最后-对其他AT&T Wireless客户有何建议？
~elle：在一天中的早些时候或深夜给他们打电话。不要忘记AT&T Wireless可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~elle在novembre 19º, 2017发生的AT&T Wireless客户服务问题中得到了一些有用的反馈和措辞。