AT&T Wireless: They were updating their systems and could not...
GetHuman用户GetHuman-275111来自नवंबर २०, २०१७的AT&T Wireless条客户评论
Background on GetHuman-275111's case
GetHuman: GetHuman-275111 - can you tell our other AT&T Wireless customers when your case took place?
GetHuman-275111: Sure. It was afternoon, on नवंबर १७.
GetHuman: Did you reach out to AT&T Wireless, and if so, how?
GetHuman: And which of these common AT&T Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-275111 a list of common AT&T Wireless problems)
GetHuman-275111: "Change plan" was why I was trying to call.
GetHuman-275111's review of AT&T Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-275111: They were updating their systems and could not help. How dumb is it to update during normal business hours?? Most companies do updates at night, when the business office is closed. Idiotic!
GetHuman: Let's quantify your experience contacting AT&T Wireless. On a scale of 1 to 5, how easy is it go get help on a AT&T Wireless problem?
GetHuman-275111: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-275111: I'd give them a five out of five on communication.
GetHuman: And what about AT&T Wireless's ability to quickly and effectively address your problem?
GetHuman-275111: For that I would say two out of five.
GetHuman: And finally- any advice for other AT&T Wireless customers?
GetHuman-275111: 在一天中的早些时候或深夜给他们打电话。不要忘记AT&T Wireless可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-275111 taken from his AT&T Wireless customer service problem that occurred on नवंबर १७, २०१७.