AT&T Wireless: My son has a go phone. I have been adding gift...
GetHuman用户~Disappointed来自October 27th, 2017的AT&T Wireless条客户评论
~Disappointed案的背景
GetHuman:~Disappointed-您能告诉我们其他AT&T Wireless个客户何时提起诉讼吗?
~Disappointed:Yes。在October 22nd上是morning。
GetHuman:您是否接触到AT&T Wireless,如果可以,怎么做?
GetHuman:这些常见的AT&T Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Disappointed 常见 AT&T Wireless 问题的列表)
~Disappointed:“ Complaint”是我尝试使用to call的原因。
~Disappointed对AT&T Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Disappointed:My son has a go phone. I have been adding gift minutes to this phone for over a year. One time I made a typo on my credit card and since then have not been able to add minutes on line. Spent * hours on phone trying to get this straighten out and * trips to the service center (** minutes each) trying to get this corrented. He has spent * hour on the phone and made three trips to the service center. All this just to add prepaid minutes to his number. Worst communication and customer service I have ever seen. Every member of our family is considering doing away with not only all go phones, but mobile phones and land lines of A T & T because they are such poor communicators have cannot seem to correct what seems like a very simple problem.
GetHuman:让我们量化一下您与AT&T Wireless联系的经验。在1到5的范围内,如何轻松解决AT&T Wireless问题?
~Disappointed:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Disappointed:在沟通方面,我会给他们五分之三的five。
GetHuman:AT&T Wireless快速有效地解决问题的能力又如何呢?
~Disappointed:为此,我要说出五分之二的five。
GetHuman:最后-对其他AT&T Wireless客户有何建议?
~Disappointed:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Disappointed在October 22nd, 2017发生的AT&T Wireless客户服务问题中得到了一些有用的反馈和措辞。