AT&T Wireless Warranty Dept.: I have * Galaxy s* phones and they get very hot...
GetHuman用户~Melva Kerns来自November 25th, 2017的AT&T Wireless Warranty Dept.条客户评论
~Melva Kerns案的背景
GetHuman：~Melva Kerns-您能告诉我们其他AT&T Wireless Warranty Dept.个客户何时提起诉讼吗？
~Melva Kerns：Sure。在November 20th上是morning。
GetHuman：您是否接触到AT&T Wireless Warranty Dept.，如果可以，怎么做？
GetHuman：这些常见的AT&T Wireless Warranty Dept.客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Melva Kerns 常见 AT&T Wireless Warranty Dept. 问题的列表）
~Melva Kerns：“ Speak to a representative”是我尝试使用to call的原因。
~Melva Kerns对AT&T Wireless Warranty Dept.客户服务的评价
GetHuman：那么，您如何总结GetHuman的AT&T Wireless Warranty Dept.客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Melva Kerns：I have * Galaxy s* phones and they get very hot and wont hold a charge I have had * replacement phones and I even called Samsung they said AT&T should replace these phones Immediately and it has not happened. I spoke with someone in the warranty dept. and they said they would send out Galaxy s* to replace the phones and apologized for the inconvience and I never received the replacement phones. This is the worst experience I had with a phone im afraid the fone will explode on me or my kids so myself and my kids will only use the speaker due the phone heating up and afraid of it burning one of us.My son wont use his phone because of the on going issues with it he uses an old HTC that I had laying around.
GetHuman：让我们量化一下您与AT&T Wireless Warranty Dept.联系的经验。在1到5的范围内，如何轻松解决AT&T Wireless Warranty Dept.问题？
~Melva Kerns：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Melva Kerns：在沟通方面，我会给他们五分之三的two。
GetHuman：AT&T Wireless Warranty Dept.快速有效地解决问题的能力又如何呢？
~Melva Kerns：为此，我要说出五分之二的one。
GetHuman：最后-对其他AT&T Wireless Warranty Dept.客户有何建议？
~Melva Kerns：在一天中的早些时候或深夜给他们打电话。不要忘记AT&T Wireless Warranty Dept.可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Melva Kerns在November 20th, 2017发生的AT&T Wireless Warranty Dept.客户服务问题中得到了一些有用的反馈和措辞。