AT&T U-Verse: Called on Wednesday for repair- talked to two t...
GetHuman用户~Mholbrook81来自November 23rd, 2017的AT&T U-Verse条客户评论
~Mholbrook81案的背景
GetHuman:~Mholbrook81-您能告诉我们其他AT&T U-Verse个客户何时提起诉讼吗?
~Mholbrook81:Yes。在November 16th上是evening。
GetHuman:您是否接触到AT&T U-Verse,如果可以,怎么做?
GetHuman:这些常见的AT&T U-Verse客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Mholbrook81 常见 AT&T U-Verse 问题的列表)
~Mholbrook81:“ Account Access”是我尝试使用to call的原因。
~Mholbrook81对AT&T U-Verse客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T U-Verse客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Mholbrook81:Called on Wednesday for repair- talked to two tech's for *.* each (with hold time) and still could only get anything scheduled until Saturday. No one came. Talked to two more tech's and a supervisor for *.*-* hours with holds and told someone would be out Sunday. No. One. Came. Called and was told someone would be here later but when we checked the ticket it was for Wednesday! We were lied to as well as disrespected!
GetHuman:让我们量化一下您与AT&T U-Verse联系的经验。在1到5的范围内,如何轻松解决AT&T U-Verse问题?
~Mholbrook81:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Mholbrook81:在沟通方面,我会给他们五分之三的two。
GetHuman:AT&T U-Verse快速有效地解决问题的能力又如何呢?
~Mholbrook81:为此,我要说出五分之二的three。
GetHuman:最后-对其他AT&T U-Verse客户有何建议?
~Mholbrook81:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T U-Verse可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Mholbrook81在November 16th, 2017发生的AT&T U-Verse客户服务问题中得到了一些有用的反馈和措辞。