AT&T Tech Support: I was finally connected to the internet the day...
GetHuman用户GetHuman-380022来自noviembre 3º, 2017的AT&T Tech Support条客户评论
GetHuman-380022案的背景
GetHuman:GetHuman-380022-您能告诉我们其他AT&T Tech Support个客户何时提起诉讼吗?
GetHuman-380022:Yeah。在octubre 28º上是afternoon。
GetHuman:您是否接触到AT&T Tech Support,如果可以,怎么做?
GetHuman:这些常见的AT&T Tech Support客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-380022 常见 AT&T Tech Support 问题的列表)
GetHuman-380022:“ Account Access”是我尝试使用to call的原因。
GetHuman-380022对AT&T Tech Support客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T Tech Support客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-380022:I was finally connected to the internet the day of the superbowl because my son talk to AT & T Tech support to work through the initial settings but the disconnect of the internet happened on Feb. * and I have been down until Feb. **. I called support and a foriegn male ended up telling me that I needed a new modem, I could order it from him and just pay the shipping. I told him I did not want it, didn't feel like that was my problem but he did not have another solution. When I finally got back to AT & T through a different * they told me I had to use the reset tool, it told me that AT & T had a problem, for me to follow the directions through this service & support tool. I have called two different *'s for support and one of the recordings told me I had to hold on for a ** minute wait. Why didn't someone take my number and call me back? Why did this tech guy say I needed more equpment and I did not?.
GetHuman:让我们量化一下您与AT&T Tech Support联系的经验。在1到5的范围内,如何轻松解决AT&T Tech Support问题?
GetHuman-380022:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-380022:在沟通方面,我会给他们五分之三的five。
GetHuman:AT&T Tech Support快速有效地解决问题的能力又如何呢?
GetHuman-380022:为此,我要说出五分之二的four。
GetHuman:最后-对其他AT&T Tech Support客户有何建议?
GetHuman-380022:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T Tech Support可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-380022在octubre 28º, 2017发生的AT&T Tech Support客户服务问题中得到了一些有用的反馈和措辞。