AT&T - California: AT&T is by far the worst customer service I hav...

GetHuman用户~Lauren 来自नवंबर १३, २०१७的AT&T - California条客户评论

~Lauren 案的背景

GetHuman:~Lauren -您能告诉我们其他AT&T - California个客户何时提起诉讼吗?
~Lauren :Yup。在नवंबर ७上是late at night。
GetHuman:您是否接触到AT&T - California,如果可以,怎么做?
~Lauren :我使用了我在GetHuman AT&T - California客户电话号码页面上找到的800-288-2020号码:AT&T - California客户服务电话号码
GetHuman:这些常见的AT&T - California客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Lauren 常见 AT&T - California 问题的列表)
~Lauren :“ Technical support”是我尝试使用to call的原因。

~Lauren 对AT&T - California客户服务的评价

GetHuman:那么,您如何总结GetHuman的AT&T - California客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Lauren :AT&T is by far the worst customer service I have ever experienced. Having worked in customer service before it is common practice to ensure the customer's needs are being met. With AT&T their objective is clearly to inconvenience the customer as much as possible. Upon transferring Uverse service from my old to new apartment I was given an installation date of October **th. On October **th I received an email from AT&T saying they had been at my residence on October **th and I had "missed" my scheduled appointment. Interesting that I missed an appointment I was NEVER notified of considering I was told the technician would come on October **th. When I called customer service none of the * service representatives I spoke to in a two hour time period took accountability for their (AT&T's) error, but rather bounced me from rep to rep all of whom told me that the earliest someone could come back out was November *th. I informed them I needed internet due to being enrolled in an online class
GetHuman:让我们量化一下您与AT&T - California联系的经验。在1到5的范围内,如何轻松解决AT&T - California问题?
~Lauren :为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Lauren :在沟通方面,我会给他们五分之三的one。
GetHuman:AT&T - California快速有效地解决问题的能力又如何呢?
~Lauren :为此,我要说出五分之二的four。
GetHuman:最后-对其他AT&T - California客户有何建议?
~Lauren :在一天中的早些时候或深夜给他们打电话。不要忘记AT&T - California可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Lauren 在नवंबर ७, २०१७发生的AT&T - California客户服务问题中得到了一些有用的反馈和措辞。

AT&T - California

2.33 of 5 stars | 27条评论

~Lauren 的AT&T - California评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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