AT&T Business: The WORST experience I have ever had!!! spent...
GetHuman用户~Flustered来自November 15th, 2017的AT&T Business条客户评论
~Flustered案的背景
GetHuman:~Flustered-您能告诉我们其他AT&T Business个客户何时提起诉讼吗?
~Flustered:Yup。在November 8th上是middle of the night。
GetHuman:您是否接触到AT&T Business,如果可以,怎么做?
GetHuman:这些常见的AT&T Business客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Flustered 常见 AT&T Business 问题的列表)
~Flustered:“ Technical support”是我尝试使用to call的原因。
~Flustered对AT&T Business客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T Business客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Flustered:The WORST experience I have ever had!!! spent * wk. trying to get them to fix my very simple order of phone and internet service. The order was all messed up no one knew what they were doing they gave me false information regarding the internet price. I had to give the same information to every single person I spoke with, it's like they are not on the same system with ongoing computer notes!! I spent a total of * hours on the phone and spoke with ** different people got transferred all over the place and disconnected * times. I am actually on the phone now on hold for ** minutes trying to cancel the order and just got hung up on again!!!! I'm currently with Cox and wanted to switch for a cheaper rate but it is SO NOT worth it with the horrendous customer service I received from AT&T. It took me * minutes on the phone with Cox and just the one person to get me a better deal in price,spoke with Dale he was amazing. For a few bucks more I will stick with Cox forever.
GetHuman:让我们量化一下您与AT&T Business联系的经验。在1到5的范围内,如何轻松解决AT&T Business问题?
~Flustered:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Flustered:在沟通方面,我会给他们五分之三的four。
GetHuman:AT&T Business快速有效地解决问题的能力又如何呢?
~Flustered:为此,我要说出五分之二的three。
GetHuman:最后-对其他AT&T Business客户有何建议?
~Flustered:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T Business可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Flustered在November 8th, 2017发生的AT&T Business客户服务问题中得到了一些有用的反馈和措辞。