AEP (TX): My bill tripled in * month and I was gone all d...

GetHuman用户~Momaw1946来自November 7, 2017的AEP (TX)条客户评论

~Momaw1946案的背景

GetHuman:~Momaw1946-您能告诉我们其他AEP (TX)个客户何时提起诉讼吗?
~Momaw1946:Yeah。在November 3上是morning。
GetHuman:您是否接触到AEP (TX),如果可以,怎么做?
~Momaw1946:我使用了我在GetHuman AEP (TX)客户电话号码页面上找到的877-373-4858号码:AEP (TX)客户服务电话号码
GetHuman:这些常见的AEP (TX)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Momaw1946 常见 AEP (TX) 问题的列表)
~Momaw1946:“ Lower my bill”是我尝试使用to call的原因。

~Momaw1946对AEP (TX)客户服务的评价

GetHuman:那么,您如何总结GetHuman的AEP (TX)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Momaw1946:My bill tripled in * month and I was gone all day not using any extra. I called in and was told it was because they didn't charge me enough the previous month as it was misread. They have me charged with more in my tiny apt. then I was using in my **** sq.ft. * story home with * people living there and lots of appliances running. They refuse to reread saying I have to pay. AEP is dishonest and won't admit to a mistake in billing. I checked with all my APT neighbors and none of theirs were even *** of what mine is. It's sad when a company like this can cheat people and get by with it because you need their service to live. I always used TXU never had a problem, then I moved here...AEP are thieves.
GetHuman:让我们量化一下您与AEP (TX)联系的经验。在1到5的范围内,如何轻松解决AEP (TX)问题?
~Momaw1946:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Momaw1946:在沟通方面,我会给他们五分之三的one。
GetHuman:AEP (TX)快速有效地解决问题的能力又如何呢?
~Momaw1946:为此,我要说出五分之二的four。
GetHuman:最后-对其他AEP (TX)客户有何建议?
~Momaw1946:在一天中的早些时候或深夜给他们打电话。不要忘记AEP (TX)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Momaw1946在November 3, 2017发生的AEP (TX)客户服务问题中得到了一些有用的反馈和措辞。

AEP (TX)

2.50 of 5 stars | 2条评论

~Momaw1946的AEP (TX)评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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