The ADT customer support picks up nearly instan...
GetHuman用户~SupportInNameOnly来自November 23, 2017的ADT条客户评论
~SupportInNameOnly案的背景
GetHuman：~SupportInNameOnly-您能告诉我们其他ADT个客户何时提起诉讼吗？
~SupportInNameOnly：Yup。在November 15上是late at night。
GetHuman：您是否接触到ADT，如果可以，怎么做？
~SupportInNameOnly：我使用了我在GetHuman ADT客户电话号码页面上找到的800-280-6946号码：ADT客户服务电话号码 GetHuman：这些常见的ADT客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~SupportInNameOnly 常见 ADT 问题的列表）
~SupportInNameOnly：“ Update account information”是我尝试使用to call的原因。
~SupportInNameOnly对ADT客户服务的评价
GetHuman：那么，您如何总结GetHuman的ADT客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~SupportInNameOnly：The ADT customer support picks up nearly instantaneously but their helpfulness is incredibly limited. If you have a technical issue, they'll ask you to try again in an hour or to try a different browser. They can log issues with their engineering team but they can't followup to say whether your issue was addressed. They simply suggest that you try again in ** hours to see if it their IT team fixed it. They rolled out a new website in August*September and there are a lot of bugs. The payment page is a ***. On a Mac, I can only login with Safari (not Chrome or Firefox). I haven't been able to pay my bill because of website issues and while they were happy to take care of the payment over the phone, the website is suffering. Hope this helps!
GetHuman：让我们量化一下您与ADT联系的经验。在1到5的范围内，如何轻松解决ADT问题？
~SupportInNameOnly：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~SupportInNameOnly：在沟通方面，我会给他们五分之三的one。
GetHuman：ADT快速有效地解决问题的能力又如何呢？
~SupportInNameOnly：为此，我要说出五分之二的one。
GetHuman：最后-对其他ADT客户有何建议？
~SupportInNameOnly：在一天中的早些时候或深夜给他们打电话。不要忘记ADT可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~SupportInNameOnly在November 15, 2017发生的ADT客户服务问题中得到了一些有用的反馈和措辞。