ADT: Called at ** am on ********Explained to the *st...

GetHuman用户~Ernesto来自November 27, 2017的ADT条客户评论

~Ernesto案的背景

GetHuman:~Ernesto-您能告诉我们其他ADT个客户何时提起诉讼吗?
~Ernesto:Yes。在November 18上是afternoon。
GetHuman:您是否接触到ADT,如果可以,怎么做?
~Ernesto:我使用了我在GetHuman ADT客户电话号码页面上找到的800-280-6946号码:ADT客户服务电话号码
GetHuman:这些常见的ADT客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ernesto 常见 ADT 问题的列表)
~Ernesto:“ Update account information”是我尝试使用to call的原因。

~Ernesto对ADT客户服务的评价

GetHuman:那么,您如何总结GetHuman的ADT客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ernesto:Called at ** am on ********Explained to the *st Adt rep of the false alarm. Transferred to another rep and asked to explain the problem . Was transferred to another rep and was asked to explain the problem. Then again transferred to another agent and was told that another rep would fix the problem . Then that rep said , it was another department who could fix the problem. That other department connected me again to another rep, she also said the same thing and said another department handled this technical problem. The other rep who picked up asked how can she help me, then advised it was a pulse issue and gave me the number to call. The person on the pulse office told me to call the defender office and gave me the number to call. The lady that answered said it was a technical issue and referred me to the technical department. The person in the technical department said they will send someone in * days but to hold the line and someone will confirm the schedule, after ** mins the per
GetHuman:让我们量化一下您与ADT联系的经验。在1到5的范围内,如何轻松解决ADT问题?
~Ernesto:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ernesto:在沟通方面,我会给他们五分之三的four。
GetHuman:ADT快速有效地解决问题的能力又如何呢?
~Ernesto:为此,我要说出五分之二的three。
GetHuman:最后-对其他ADT客户有何建议?
~Ernesto:在一天中的早些时候或深夜给他们打电话。不要忘记ADT可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ernesto在November 18, 2017发生的ADT客户服务问题中得到了一些有用的反馈和措辞。

ADT

1.94 of 5 stars | 89条评论

~Ernesto的ADT评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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