ABCMouse: I was charged $**.** to continue service withou...
GetHuman用户~bcbliss来自November 25th, 2017的ABCMouse条客户评论
~bcbliss案的背景
GetHuman:~bcbliss-您能告诉我们其他ABCMouse个客户何时提起诉讼吗?
~bcbliss:Yeah。在November 19th上是morning。
GetHuman:您是否接触到ABCMouse,如果可以,怎么做?
GetHuman:这些常见的ABCMouse客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~bcbliss 常见 ABCMouse 问题的列表)
~bcbliss:“ Update Account Info”是我尝试使用to call的原因。
~bcbliss对ABCMouse客户服务的评价
GetHuman:那么,您如何总结GetHuman的ABCMouse客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~bcbliss:I was charged $**.** to continue service without my permission. I didn't even get a notice giving me warning to I could avoid it and cancel. No number to call and the one I did finally find on here left me on hold for over ** minutes and STILL NO ONE ANSWERED! My problem has not been resolved and I am SO mad. Especially since they charged an account I no longer keep funds in. So now I've also been charged at $** overdraft fee. Never using this site again. Who doesn't have customer service????
GetHuman:让我们量化一下您与ABCMouse联系的经验。在1到5的范围内,如何轻松解决ABCMouse问题?
~bcbliss:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~bcbliss:在沟通方面,我会给他们五分之三的one。
GetHuman:ABCMouse快速有效地解决问题的能力又如何呢?
~bcbliss:为此,我要说出五分之二的five。
GetHuman:最后-对其他ABCMouse客户有何建议?
~bcbliss:在一天中的早些时候或深夜给他们打电话。不要忘记ABCMouse可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~bcbliss在November 19th, 2017发生的ABCMouse客户服务问题中得到了一些有用的反馈和措辞。