AAA, in my humble opinion, completely ripped me...

GetHuman用户~Scogipa来自novembre 20, 2017的AAA条客户评论

~Scogipa案的背景

GetHuman:~Scogipa-您能告诉我们其他AAA个客户何时提起诉讼吗?
~Scogipa:Yup。在novembre 18上是morning。
GetHuman:您是否接触到AAA,如果可以,怎么做?
~Scogipa:我使用了我在GetHuman AAA客户电话号码页面上找到的800-222-4357号码:AAA客户服务电话号码
GetHuman:这些常见的AAA客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Scogipa 常见 AAA 问题的列表)
~Scogipa:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~Scogipa对AAA客户服务的评价

GetHuman:那么,您如何总结GetHuman的AAA客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Scogipa:AAA, in my humble opinion, completely ripped me off. They made unauthorized changes to my plan without my knowledge or approval. I tried repeatedly to discuss it with them and their response was basically, sorry but its our way not yours. I still have ** more months on my paid up plan but they changed it and WILL NOT change it back for the remainder of my ** month contract with them. And yes, I said 'contract'. They set the terms, I gave them the money they said it would take, they TOOK my money and issued the cards. THAT is a contract and they are not allowed to unilaterally change it - but they did. I've been with AAA for ** years. I've always trusted their reputation but this experience has shown that they can not be trusted.
GetHuman:让我们量化一下您与AAA联系的经验。在1到5的范围内,如何轻松解决AAA问题?
~Scogipa:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Scogipa:在沟通方面,我会给他们五分之三的five。
GetHuman:AAA快速有效地解决问题的能力又如何呢?
~Scogipa:为此,我要说出五分之二的two。
GetHuman:最后-对其他AAA客户有何建议?
~Scogipa:在一天中的早些时候或深夜给他们打电话。不要忘记AAA可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Scogipa在novembre 18, 2017发生的AAA客户服务问题中得到了一些有用的反馈和措辞。

AAA

2.59 of 5 stars | 96条评论

~Scogipa的AAA评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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