23andMe: My issue was related to the accidental sealing...
GetHuman用户~Jeff来自November 21st, 2017的23andMe条客户评论
~Jeff案的背景
GetHuman:~Jeff-您能告诉我们其他23andMe个客户何时提起诉讼吗?
~Jeff:Yeah。在November 15th上是afternoon。
GetHuman:您是否接触到23andMe,如果可以,怎么做?
GetHuman:这些常见的23andMe客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jeff 常见 23andMe 问题的列表)
~Jeff:“ Setup an account”是我尝试使用to call的原因。
~Jeff对23andMe客户服务的评价
GetHuman:那么,您如何总结GetHuman的23andMe客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jeff:My issue was related to the accidental sealing of the return container before writing down the bar code number. I was concerned that reopening the sealed container to get the number and then taping it shut would be a problem. Not so. Happens all the time the fella said. Took longer to find a number to call (none on website) than to get the answer to resolve my dilemma.
GetHuman:让我们量化一下您与23andMe联系的经验。在1到5的范围内,如何轻松解决23andMe问题?
~Jeff:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jeff:在沟通方面,我会给他们五分之三的four。
GetHuman:23andMe快速有效地解决问题的能力又如何呢?
~Jeff:为此,我要说出五分之二的five。
GetHuman:最后-对其他23andMe客户有何建议?
~Jeff:在一天中的早些时候或深夜给他们打电话。不要忘记23andMe可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jeff在November 15th, 2017发生的23andMe客户服务问题中得到了一些有用的反馈和措辞。