21st Century - Auto Insurance Claims: tried to reach a claims adjuster for whom I hav...
GetHuman用户~jjm来自November 5., 2017的21st Century - Auto Insurance Claims条客户评论
~jjm案的背景
GetHuman:~jjm-您能告诉我们其他21st Century - Auto Insurance Claims个客户何时提起诉讼吗?
~jjm:Sure。在November 3.上是morning。
GetHuman:您是否接触到21st Century - Auto Insurance Claims,如果可以,怎么做?
GetHuman:这些常见的21st Century - Auto Insurance Claims客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jjm 常见 21st Century - Auto Insurance Claims 问题的列表)
~jjm:“ None of those really matches why I wanted to call 21st Century - Auto Insurance Claims that day.”是我尝试使用to call的原因。
~jjm对21st Century - Auto Insurance Claims客户服务的评价
GetHuman:那么,您如何总结GetHuman的21st Century - Auto Insurance Claims客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jjm:tried to reach a claims adjuster for whom I have no extension number. the automatic system could neither connect me with the adjuster or give me the adjusters's contact info. I got customer service, and they couldn't make it work either. Customer service had no contact number for the claims department or directory of anyone in the claims department. This is the poorest customer service department I've think I've ever encountered. I was put on hold by the customer service person for ** minutes the first time. I'm still on hold and into this call ** minutes.
GetHuman:让我们量化一下您与21st Century - Auto Insurance Claims联系的经验。在1到5的范围内,如何轻松解决21st Century - Auto Insurance Claims问题?
~jjm:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jjm:在沟通方面,我会给他们五分之三的two。
GetHuman:21st Century - Auto Insurance Claims快速有效地解决问题的能力又如何呢?
~jjm:为此,我要说出五分之二的three。
GetHuman:最后-对其他21st Century - Auto Insurance Claims客户有何建议?
~jjm:在一天中的早些时候或深夜给他们打电话。不要忘记21st Century - Auto Insurance Claims可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jjm在November 3., 2017发生的21st Century - Auto Insurance Claims客户服务问题中得到了一些有用的反馈和措辞。