1-800-FLOWERS.COM: Had to cancel a funeral arrangement (well in ti...
GetHuman用户~Eileen来自November 25th, 2017的1-800-FLOWERS.COM条客户评论
~Eileen案的背景
GetHuman：~Eileen-您能告诉我们其他1-800-FLOWERS.COM个客户何时提起诉讼吗？
~Eileen：Yup。在November 23rd上是middle of the night。
GetHuman：您是否接触到1-800-FLOWERS.COM，如果可以，怎么做？
GetHuman：这些常见的1-800-FLOWERS.COM客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Eileen 常见 1-800-FLOWERS.COM 问题的列表）
~Eileen：“ Track order”是我尝试使用to call的原因。
~Eileen对1-800-FLOWERS.COM客户服务的评价
GetHuman：那么，您如何总结GetHuman的1-800-FLOWERS.COM客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Eileen：Had to cancel a funeral arrangement (well in time allowed to cancel) because I did not know my Mom had already ordered it. First the rep tried to talk me into keeping it with a **% discount. I said that this is a funeral arrangement for my aunt, just cancel it. He says "how about if I give a **% discount, will you keep it?" I said "just cancel it and refund me". $*** arrangement - guys says I'd get an email confirmation & refund within ** hours. Two weeks later, no refund. Had to file a complaint with the Better Business Bureau. Now they tell me they will send a check and it will take * to * weeks. WORST SERVICE EVER. I will NEVER use ****Flowers again. EVER.
GetHuman：让我们量化一下您与1-800-FLOWERS.COM联系的经验。在1到5的范围内，如何轻松解决1-800-FLOWERS.COM问题？
~Eileen：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Eileen：在沟通方面，我会给他们五分之三的one。
GetHuman：1-800-FLOWERS.COM快速有效地解决问题的能力又如何呢？
~Eileen：为此，我要说出五分之二的four。
GetHuman：最后-对其他1-800-FLOWERS.COM客户有何建议？
~Eileen：在一天中的早些时候或深夜给他们打电话。不要忘记1-800-FLOWERS.COM可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Eileen在November 23rd, 2017发生的1-800-FLOWERS.COM客户服务问题中得到了一些有用的反馈和措辞。