iTunes: they ask for personal information, and then tel...
GetHuman用户~anonomous来自November 16th, 2017的iTunes条客户评论
~anonomous案的背景
GetHuman：~anonomous-您能告诉我们其他iTunes个客户何时提起诉讼吗？
~anonomous：Yeah。在November 15th上是middle of the night。
GetHuman：您是否接触到iTunes，如果可以，怎么做？
~anonomous：我使用了我在GetHuman iTunes客户电话号码页面上找到的800-676-2775号码：iTunes客户服务电话号码 GetHuman：这些常见的iTunes客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~anonomous 常见 iTunes 问题的列表）
~anonomous：“ Make a purchase”是我尝试使用to call的原因。
~anonomous对iTunes客户服务的评价
GetHuman：那么，您如何总结GetHuman的iTunes客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~anonomous：they ask for personal information, and then tell you that they are just a call center and will only get transfered, 'wherever*' - that was the literal message! APPLE HAS THE WORST COSTOMER SERVICE IN THE WORLD! I PRE-PURCHASED AN ITUNES VIDEO FOR A BITHDAY PRESENT* NOT ONLY DID IT NOT GET SENT, BUT! THEY HAD ME ON THE LINE FOR TWO HOURS (PROBABLY TRYING TO BREAK ALL MY PASS CODES (THEY PUT YOU ON THE SPEAKER PHONE, THAT THEIR 'ENTRY' INTO YOUR INFORMATION, TECHNICALLY) THEY WOULD NOT SEND AN APPOLOGY NOTE TO FORWARD TO THE PERSON, STATEING THAT APPLE WAS AT FAULT! ALL THEY DID WAS GIVE ME A 'REDEEMSION CODE' WITH NO INTTRUCTIONS ON HOW TO USE *IT* - MY LOVED ONE WAS UPSET* THOUGHT I WAS NOT TELLING THE TRUTH, AND APPLE COULD HAVE SOLVED ALL THAT WITH A SIMPLE NOTE! BY THE WAY: SERI *****!!!!!SERI DOES NOT TAKE DICTATION!! THE REP AT APPLE IS: MEGAN CHAMBERLAIN, AND WOULD NOT ALLOW ME TO SPEAK TO HER IMMEDIATE SUPERVISOR TO COMPLAIN ABOUT HER. THEY TREATED US LIKE THE GESTAPO(SP,LO
GetHuman：让我们量化一下您与iTunes联系的经验。在1到5的范围内，如何轻松解决iTunes问题？
~anonomous：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~anonomous：在沟通方面，我会给他们五分之三的five。
GetHuman：iTunes快速有效地解决问题的能力又如何呢？
~anonomous：为此，我要说出五分之二的one。
GetHuman：最后-对其他iTunes客户有何建议？
~anonomous：在一天中的早些时候或深夜给他们打电话。不要忘记iTunes可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~anonomous在November 15th, 2017发生的iTunes客户服务问题中得到了一些有用的反馈和措辞。