iTunes: I was shocked at how nice & helpful they were...
GetHuman用户~Foulo来自November 20, 2017的iTunes条客户评论
~Foulo案的背景
GetHuman:~Foulo-您能告诉我们其他iTunes个客户何时提起诉讼吗?
~Foulo:Yup。在November 10上是middle of the night。
GetHuman:您是否接触到iTunes,如果可以,怎么做?
GetHuman:这些常见的iTunes客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Foulo 常见 iTunes 问题的列表)
~Foulo:“ Dispute a Charge”是我尝试使用to call的原因。
~Foulo对iTunes客户服务的评价
GetHuman:那么,您如何总结GetHuman的iTunes客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Foulo:I was shocked at how nice & helpful they were. Initially I spoke with someone in India. Which I must say frustrated me bc they didn't seem to understand my question. Then she said she was going to transfer me. I though okay here we go.... Well I was wrong:). Not even a min later I spoke with a wonderful American who stayed on the phone until my issue was completely resolved.
GetHuman:让我们量化一下您与iTunes联系的经验。在1到5的范围内,如何轻松解决iTunes问题?
~Foulo:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Foulo:在沟通方面,我会给他们五分之三的three。
GetHuman:iTunes快速有效地解决问题的能力又如何呢?
~Foulo:为此,我要说出五分之二的five。
GetHuman:最后-对其他iTunes客户有何建议?
~Foulo:在一天中的早些时候或深夜给他们打电话。不要忘记iTunes可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Foulo在November 10, 2017发生的iTunes客户服务问题中得到了一些有用的反馈和措辞。