iTunes: Hi,*Something has been bothering me and maybe w...

GetHuman用户~Dam来自November 15th, 2017的iTunes条客户评论

~Dam案的背景

GetHuman:~Dam-您能告诉我们其他iTunes个客户何时提起诉讼吗?
~Dam:Sure。在November 5th上是afternoon。
GetHuman:您是否接触到iTunes,如果可以,怎么做?
~Dam:我使用了我在GetHuman iTunes客户电话号码页面上找到的800-676-2775号码:iTunes客户服务电话号码
GetHuman:这些常见的iTunes客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Dam 常见 iTunes 问题的列表)
~Dam:“ Refund a Charge”是我尝试使用to call的原因。

~Dam对iTunes客户服务的评价

GetHuman:那么,您如何总结GetHuman的iTunes客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Dam:Hi,*Something has been bothering me and maybe writing about it will help possibly decrease the chances of it happening to someone else. I phoned the other week from Europe thinking that I have always had such great help from Apple so it would be worth the long distance charges and if they couldn't help me they would say so, not string me along. Well I felt strung along. I had two people that helped me. The first person tried his best for the first ** minutes or so (my phone call was *:** hr) but couldn't help me so he passed me on to someone more senior. All that I needed to know was "Can you delete a rented video from I-Tunes manually?". The second man gave me my answer. The answer was an emphatic "NO". I couldn't find this info on the web. I did know that it would delete itself automatically after ***** hrs and that you could delete rented movies on other apple products. But a computer . . . My bill for technical help, not the phone bill, will be $**, more expensive for some reason
GetHuman:让我们量化一下您与iTunes联系的经验。在1到5的范围内,如何轻松解决iTunes问题?
~Dam:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Dam:在沟通方面,我会给他们五分之三的one。
GetHuman:iTunes快速有效地解决问题的能力又如何呢?
~Dam:为此,我要说出五分之二的five。
GetHuman:最后-对其他iTunes客户有何建议?
~Dam:在一天中的早些时候或深夜给他们打电话。不要忘记iTunes可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Dam在November 5th, 2017发生的iTunes客户服务问题中得到了一些有用的反馈和措辞。

iTunes

2.83 of 5 stars | 179条评论

~Dam的iTunes评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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